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FAQ's

Have a question? You've come to the right place!

100% Happiness Gurantee! If you're not completely satisfied with your order, please contact us right away and we'll work with you to ensure that you have a great experience shopping with us! 

Q: How long does custom embroidery take to process?

A: Usually 7-10 business days. Sometimes longer if we're in a holiday season. 

Q: Can I return an embroidered item?

A: All embroidered orders are non-refundable, please check all embroidery details in your order confirmation email and call or email us right away if you need to make a change.

Q: Is the back of a Happy Blankie® all satin?

A: Yes!! 

Q: Help!! We lost our Happy Blankie® and my daughter can't sleep without it, can you overnight one to us?

A: Absolutely! Just choose the "RUSH SHIPPING" option for $50 and we'll make sure you have your blankie asap. Please call us to let us know you have a rush order.

Q: I really, really want my "one to give" blankie embroidered for my friend's son, is that possible? 

A: Yes, it is an additional $10. Simply call or email us to arrange for this special service. 

Q: What shipping carrier do you use?

A: We use USPS (the US post office) for 95% of all of our shipments. Occasionally we use UPS for oversized orders and rush shipping orders.